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Terms and Conditions for Mr Su's Loyal Club Card

​1. Eligibility for Participation

 

The Mr Su's Loyal Club Card ("Loyalty Card") is available to all customers of Mr Su's outlets across the United Kingdom. Participants must be residents of the United Kingdom.

​2. Obtaining a Loyalty Card

Customers can obtain a Loyalty Card free of charge at any Mr Su's store in the United Kingdom. One Loyalty Card is permitted per customer.

3. Earning Stamps

To qualify for a stamp on your Loyalty Card, you must make a purchase with a minimum total value of £9 in a single invoice.

Only one stamp will be awarded per invoice, regardless of the total amount spent beyond the initial qualifying £9.

4. Usage of Stamps

 

Stamps are non-transferrable and cannot be exchanged for cash or any other offers.

 

Stamps can be collected only at the time of purchase and cannot be credited retroactively.

5. General Conditions

The Loyalty Card is accepted at all Mr Su's locations within the United Kingdom.

 

Mr Su's reserves the right to modify, alter, discontinue, or cancel the Loyalty Card program at any time without notice.

This includes changes to the terms and conditions, the value of the stamps, or qualification thresholds.

 

Participation in the Loyalty Card program constitutes acceptance of these terms and conditions as well as any modifications thereof. It is the responsibility of the cardholder to remain informed about any changes to the Loyalty Card program.

6. Loss, Theft, or Damage

Mr Su's is not responsible for lost, stolen, or damaged Loyalty Cards. It is the responsibility of the cardholder to safeguard the Loyalty Card.

Lost or stolen cards will not be replaced nor will stamps that might have been accrued.

7. Privacy

 

Any personal information collected in relation to the Loyalty Card will be used in accordance with Mr Su’s privacy policy, which is available on our website or upon request in stores.

8. Dispute Resolution

 

Any disputes or claims relating to the use of the Loyalty Card or interpretation of these terms must be resolved by Mr Su’s management, whose decision shall be final.

9. Contact Information

For any inquiries or issues regarding the Loyalty Card, please contact customer service at your nearest Mr Su's location or via our customer service hotline detailed on our website.

By signing up for or using Mr Su's Loyal Club Card, you agree to be bound by these terms and conditions. Please retain a copy of these terms for your records.

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